Teller to actively promote bank products and services

The Minibond saga is still hot and Hong Lim is still crowded. Part of the issues is allegation of misrepresentation and mis-selling by below qualified banking personnel to unsuitable group of customers.

I am not surprise to read in Singapore Salary Handbook by Kelly Services the following:


The text:
Position: Bank Teller

Job Description:
Handle high volume of over-the-counter transactions. Assist with customer enquiries, ensure service delivery standards are met & actively promote bank products and services.

The products and services could include Minibond? ILP? Endowment Plan? Insurance?

Guess what is the qualification required for them to discharge the duty to ACTIVELY PROMOTE BANK PRODUCTS AND SERVICES?

‘N’ levels with CO S / ’O’ levels

Maximum salary is $1,900